faq

• Make sure to enter your complete flight number;
• Enter the correct mobile number (possibly with country code);
• Your driver will contact you within 15 minutes after your plane has landed;
• You will receive the vehicle type, color and license plate of your taxi. You can directly contact the driver;
• The driver will meet you at Departure 2 (upstairs) door F.

Our Pick-up service means that we can track your flight and adjust your pick-up time automatically.

In our taxis you can pay cash, Debit or Credit cards. when you book online, you can easily pay via iDeal, Debit or Credit cards.

• Cash in Taxi
• Ideal (Online)
• Visa Card (Online & in Taxi)
• Mastercard (Online & in Taxi)
• V-Pay (Online & in Taxi)

Companies can also drive on account with us. Please indicate this in advance when booking. Your company will receive the invoice from us afterwards.

We cover The Hague and surrounding Area including Delft, Rotterdam, Zoetermeer, Leiden, Monster, Naaldwijk and Wassenaar. Den Haag ( including Voorburg, Rijswijk, Leidschendam, Leidschenveen, Ypenburg and Nootdorp.) Delft Rotterdam (including S-Gravenzande, Vlaardingen, Maassluis, Hoek v. Holland, and Den hoorn.) Leiden Naaldwijk Zoetermeer Wassenaar Monster

Unfortunately, Express Schiphol Taxi Central does not have child seats. The reason for this is, among other things, that the taxi driver can no longer carry out trips with luggage and 4 people, since the child seat takes up space. In addition, a child seat in a taxi is not mandatory. Click here for more information about child seats in a taxi.

By law, you must transport children up to 135 cm in an approved car seat. Because this is not always possible in practice, there are a few exceptions in the law. These exceptions concern transporting children in your own car, in another car, in a taxi and on the bus.

Exception taxi transport

• If there is no car seat in taxis (recognizable by a blue number plate), children from the age of 3 may be transported in the back seat with the seat belt.
• Children younger than 3 years old may be transported ´loose´  in the back seat, for example on your lap. 
• Only children taller than 135 cm may be transported in the front passenger seat, of course wearing their seat belt. 

Reservations made online can only be canceled or changed online in the confirmation email you received. 

Making a change is possible up to two (2) hours before the pick-up time.

You can cancel your booking up to 12 hours before pick-up time. There are no costs associated with this. If a trip is canceled within 12 hours before the desired pick-up time, you will be charged an amount of € 20.00 for administration costs.

In rare instances, it is possible that your email server or software may mistake our emails for spam and not deliver them. If you feel that you should have received a communication from us, but have not, after checking the Spam Box, please email or call our Customer Service Center.

The price quoted by our website is the price you will be paying at the end of the transfer and it represents the cost of the entire transfer (not per passenger).

Pets are allowed in almost all taxis, but you must indicate with your reservation what kind of pet you are traveling with.

Sedans and station wagons are subject to the same rate.